Cancellation & Rescheduling Policy

Go Crazy Gaming Truck

We understand that plans can change. Because each event date and time is reserved specifically for your party, the following cancellation policy applies to all Go Crazy Gaming bookings.

Cancellations 14 Days or More Before the Event:

Customers who cancel at least 14 days before their scheduled event may receive a refund of payments made, excluding any non-refundable booking or deposit fees, if applicable.

Cancellations Less Than 14 Days Before the Event:

Cancellations made within 14 days of the scheduled event are non-refundable. At this point, your date and time have been reserved, and we may have turned away other customers.

Rescheduling:

We will make reasonable efforts to accommodate rescheduling requests made at least 14 days before the event, subject to availability. Payments may be transferred to the new event date.

Requests to reschedule within 14 days of the event are subject to approval and availability and may require a rescheduling fee.

Weather & Safety:

Go Crazy Gaming reserves the right to reschedule an event if severe weather, unsafe road conditions, mechanical issues, or another situation beyond our reasonable control prevents us from safely providing service. In these situations, we will work with the customer to arrange another available date.

No-Shows:

Customers who are unavailable or fail to attend their scheduled event without providing notice will not receive a refund.

By booking and submitting payment to Go Crazy Gaming, the customer acknowledges and agrees to this cancellation and rescheduling policy.